SMS Course

The SMS Course allows the client to establish a functional Safety Management System within ts operations, in accordance with ICAO Annex 19 SMS provisions and  industry requirements for personnel licensing, operation of aircraft and more. The SMS Course goal is to ensure safer operations and improved overall efficiency by managing organizational structure, staff accountabilities, policies and procedures.

This course provides 40 hours of instruction delivered by an official IATA Instructor.


Who should attend
  • Airline operations managers
  • Corporate and operational safety managers, analysts, coordinators
  • Postholders
  • Quality managers
Prerequisites: Basic knowledge of operational safety is required

Aspects covered
  • Develop, manage and monitor a SMS that fits within the scope of your operations
  • Make improvements to your operations that will prevent costly accidents, incidents and injuries to staff
  • Comply with industry requirements and improve your cooperation with regulatory authorities
  • Understand how to use the SMS as an effective management tool for safety performance and productivity
  • Use risk management tools to continually improve your safety performance

Course content
  • Safety regulations
    • Compliance and performance with ICAO SMS and state safety programs
    • SMS definition and the 4 pillars
  • Safety policy and objectives
    • Safety accountability and responsibilities
    • SMS documentation
    • Organizational system description
  • Safety risk management
    • Hazard identification and analysis
    • Safety risk evaluation
  • Safety assurance
    • Safety assurance and ICAO SMS framework
    • Safety performance monitoring requirements
  • SMS – safety reporting
    • Managing a safety reporting program
  • SMS implementation
    • Phased approach
    • Rationale and justification